Frequently asked questions
Everything you need to know about ordering, payments, refills and the reseller API.
What is an SMM panel?
An SMM (social media marketing) panel is a platform where you buy social media services such as followers, likes, views and comments for Instagram, TikTok, YouTube, Facebook, Telegram, X and more. ZoraSMM delivers them automatically, usually within minutes.
Is ZoraSMM good for resellers?
Yes. ZoraSMM is built for resellers. Every account can create an API key and use our standard SMM panel API v2, so your existing scripts and child panels work by changing only the API URL and key.
How do I add funds?
Open Add Funds in your dashboard, enter the amount in USD and pay with a supported cryptocurrency such as USDT, BTC, ETH or LTC. Your balance is credited automatically once the payment is confirmed on the blockchain.
How fast do orders start?
Most services start instantly or within a few minutes. The expected start time and speed are shown in each service description before you order.
What is a refill guarantee?
Services marked with Refill include a refill period. If the count drops during that period, you can request a free refill from your order history or through the API with one click.
Do you need my password?
Never. We only need the public link to your profile, post or video. Make sure your account is public while the order is running.
What if an order is not completed?
If an order is canceled or only partially delivered, the undelivered part is refunded to your balance automatically.
How do I contact support?
Open a support ticket or use live chat from your dashboard, or email us at [email protected]. We reply around the clock.
Still have questions?
Our support team is available 24/7 and usually replies within minutes.